Mutoh America Inc., a leading Mfg./Distributor of large format inkjet printers is looking to hire an outside sales professional to contribute to our continued growth by serving our dealers & customers in Canada working out of the Toronto area. Applicants must have a minimum of 3 years demonstrated success selling wide format inkjet printers, consumables and peripherals. Sales of wide format inkjet printers for outdoor applications or technical inkjet background is a plus. Applicant must have demonstrated experienced with the graphics industry with a strong emphasis on digital print technology and screen printing and must be willing to travel extensively.
For consideration send resume with salary requirements to HR, 2602 S 47th St, Phoenix, AZ 85034 OR email to D_Rankin@mutoh.com Resumes without salary info. will not be considered. No phone calls please. EOE.
The RSE will provide both on-site and telephone technical support for all Mutoh products, assist with planning, problem diagnosis, refurbishment program, and other miscellaneous duties; reports to the Director of Sales.
Provide phone support for dealers and end users -- assist with problem diagnosis
Provide first level technical training to dealer support staff
Provide second level technical training to external 3rd party field service engineers
Provide second level support for internal field service engineers
Cross train junior engineers on all products (cutter, printer, RIP)
Assist with color management issues
Travel to customer sites for service and support as required
Understand and utilize RMA process for warranty and OEM part replacement
Test, troubleshoot and repair all Mutoh printer and cutter models
Perform product upgrades as required
Provide feedback, verbal and written, regarding new and existing problems
Follow up with customers to ensure satisfaction
Electronic degree, certification, or equivalent experience
Strong mechanical aptitude
Valid driver’s license; clean driving record
Mathematical ability to calculate percentages and print coverage speeds (sq/ft hr)
Ability to lift 60 lbs
Ability to travel up to 40%
Please email with salary requirements.
• Location: Rolling Meadows – IL
•Please, no phone calls about this job!
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